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Privacy Policy

Effective Date: May 10, 2026
Last Updated: May 10, 2026

This Privacy Policy explains how Survesa, LLC (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects information when you access or use lightshowd (the “Service”).

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect​

1.1 Information You Provide​

We may collect information you provide directly, including:

  • Name
  • Email address
  • Billing address
  • Payment-related information (processed by third-party payment providers)
  • Account login credentials
  • Project data (lighting layouts, measurements, notes, photos, and designs)
  • Communications sent to us (support requests, emails, feedback)

1.2 Information Collected Automatically​

When you use the Service, we may automatically collect:

  • IP address
  • Browser type and device information
  • Operating system
  • Usage data and activity logs
  • Pages viewed and features used
  • Referral URLs

1.3 Cookies and Tracking Technologies​

We may use cookies, local storage, and similar technologies to:

  • Maintain sessions and login status
  • Store preferences
  • Improve performance
  • Track analytics and usage patterns

You may disable cookies through your browser settings, but some parts of the Service may not function properly.

2. How We Use Information​

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage user accounts
  • Process payments and subscriptions
  • Communicate with you about your account or service updates
  • Provide customer support
  • Improve the Service and develop new features
  • Monitor usage and prevent fraud or abuse
  • Comply with legal obligations

3. How We Share Information​

We do not sell your personal information.

We may share information in the following cases:

3.1 Service Providers​

We may share information with third-party vendors who help operate the Service, such as:

  • Payment processors (e.g., Stripe)
  • Hosting providers
  • Analytics services
  • Email delivery services

These providers are authorized to use your information only as needed to provide services to us.

We may disclose information if required to do so by law or in response to valid legal requests.

3.3 Business Transfers​

If Survesa, LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, user information may be transferred as part of that transaction.

We may share information when you explicitly authorize us to do so.

4. Data Retention​

We retain personal information and user project data for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy.

If you cancel your account, we may retain your information for a limited period for backups, legal compliance, fraud prevention, or legitimate business purposes.

5. Data Security​

We take reasonable administrative, technical, and physical measures to protect your information.

However, no system can be guaranteed 100% secure, and we cannot guarantee absolute security of your data.

6. Your Choices and Rights​

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Request export of your data

To make a request, contact us at [email protected].

7. Children's Privacy​

The Service is not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.

If you believe a child has provided us personal information, contact us and we will delete it.

8. International Users​

If you access the Service from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

The Service may contain links to third-party websites. We are not responsible for the privacy practices of third-party sites.

You should review the privacy policies of those sites before providing information.

10. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email.

Your continued use of the Service after updates become effective constitutes acceptance of the revised Privacy Policy.

11. Contact Us​

If you have questions about this Privacy Policy, contact us at:

Survesa, LLC (lightshowd)
4104 Indigo Dr
Durham, NC 27705
United States
Email: [email protected]